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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 Are there any hidden costs, or setup fees? No, there are no hidden costs or fees associated with having a hosting account with our services.... Views: 165 |
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Can I have Warez, Appz, Serialz and or commercial software on my homepage? No, if we find them in your directory or links to them, your entire account will be subject to... Views: 479 |
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Can I host my friends website? Yes, you may host your friends. If you want your friends to have their own control panels for... Views: 477 |
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Can I order even though I do not live in the US? Yes, you can still order with us. We can host all international domain names and also we accept... Views: 172 |
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Can I run a forum (message board) on my site? Absolutely! Why not use Fantastico to install one? PutItLive recommends PHPBB. Views: 188 |
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Can I upgrade my plan or features later? You can purchase new or expanded features, or upgrade to a new plan at any time. There are no... Views: 173 |
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Default Account Features PHP4 & PHP5, you choosePerlPOP & IMAP EmailCron AccesscURL & GD Enabled Views: 185 |
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Do I have to have your banner on my site? Rest assured that all sites that we host are BANNER-FREE. It's your site (you're paying us to... Views: 168 |
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Do I need a dedicated IP address? Dedicated IPs are available and can be used for any number of reasons including Nameservers.... Views: 518 |
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Do you have curl installed on your server? Yes we do. Views: 293 |
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Do you host adult sites? No we do not host, nor allow hosting of adult sites on our servers. Views: 175 |
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Do you offer password protected directories? Yes, using our web-based control panel you can easily protect any directory without having to... Views: 169 |
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Do you offer Server Side Includes (SSI)? Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you... Views: 163 |
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Do you offer Telnet or SSH access? Due to security reasons, We do not offer Telnet or SSH access. Howver, we may be able to make any... Views: 159 |
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Do your servers support XML? Yes, all of our servers support XML. Views: 167 |
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How can I download a backup of my site? You can do your backup quite easily. First you would need to know what your web site consist of... Views: 186 |
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How do I move my site from my old host to your servers? Transferring your account to us can be an easy process with zero downtime if done properly. To do... Views: 296 |
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How do I signup? On any page of our site click the "Order Now" link. Follow the on screen instructions and fill... Views: 163 |
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How do I upgrade my hosting account? Upgrading your web hosting account is a simple process. When you are upgrading your account, the... Views: 90 |
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How long after I sign up can I start building my site? If your account is automatically created once your payment is confirmed, your machine user will... Views: 169 |
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I have a fast internet connection (DSL/cable) - can I just host my own site? You could, but that's definitely not recommended. First of all, most ISPs have clauses that do... Views: 145 |
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Information Needed For SSL Certificate - CSR We need the following information to generate a Certificate Signing Request (CSR): For the SSL... Views: 144 |
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Is there a minimum time contract/commitment required? You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there... Views: 158 |
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Setup Time? Shared accounts are instantly deployed using our billing system. Views: 182 |
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What are some account basics? We'll explain some basic procedures and steps to use your account. Username and Passwords:... Views: 175 |
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What database do you offer? We offer both MySQL & PostgreSQL. We have found that our clients prefer MySQL because it is... Views: 162 |
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What happens if I exceed my allocated bandwidth? All clients are expected to keep a check on their bandwidth usage, we simply suspend any account... Views: 170 |
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What if my site breaks your Terms of Service? Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,... Views: 158 |
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What is a blog? Having heard the term previously but not having paid much attention most are just to afraid to... Views: 170 |
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What is an error 404 page? Error 404 indicates that you are requesting a file or a directory that does not exist on the... Views: 175 |
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Why don't I just go with the cheapest hosting? A host has to make a profit to continue operating. Some hosts do not properly understand the... Views: 155 |
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Why don't you offer unlimited bandwidth? There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth... Views: 173 |
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Will I be able to check my emails when I am away from my home/office computer? Yes, we provide all our customers with their own Webmail access. What this means is that you can... Views: 156 |
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Will I have unlimited access to update my pages? You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and... Views: 160 |
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Will you place any ads on my site? Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying... Views: 167 |
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